Right of Withdrawal

Right of Withdrawal

If you are not satisfied with your purchase, you have the right to withdraw from this contract within 14 calendar days without providing a reason.

Withdrawal Period

The withdrawal period expires 14 calendar days from the day on which you, or a third party designated by you (other than the carrier), took physical possession of the goods.

How to Exercise Your Right

To exercise your right of withdrawal, you must notify us of your decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by mail or email) to the following contact information:

  • Company Name: Jose Maria Reina Maireles
  • Address: Calle Flores 1B, 41560 Estepa (Seville), Spain
  • Email: info@tecnomai.com

You may use the model withdrawal form provided below, although its use is not mandatory.

Model Withdrawal Form

(You should only complete and submit this form if you wish to withdraw from the contract)

A la atención de: Jose Maria Reina Maireles
Dirección: Calle Flores 1B, 41560 Estepa (Sevilla), España
Email: info@tecnomai.com

Por la presente le comunico que desisto de mi contrato de venta del siguiente bien/servicio:

- Pedido nº: ________________________
- Fecha de pedido/recepción: _________
- Nombre del consumidor: _____________
- Domicilio del consumidor: __________
- Firma del consumidor (solo si se presenta en papel)
- Fecha: ____________________________

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery charges (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method we offer), without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.

We will process this refund using the same payment method you used for the initial transaction, unless you have expressly requested otherwise. In any case, you will not incur any costs as a result of the refund.

We may withhold the refund until we have received the goods, or until you have provided proof of their return, whichever occurs first.

Return of Goods

You must return the goods to us or deliver them directly to us without undue delay and, in any case, no later than 14 calendar days from the date on which you notify us of your decision to withdraw from the contract. The deadline will be considered met if you return the goods before the end of that period.

You are responsible for the direct costs of returning the goods, unless we indicate otherwise in the offer or specific terms of sale.

Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to contracts concerning:

  • The supply of goods made to the consumer’s specifications or clearly personalized.
  • The supply of goods that are liable to deteriorate or expire rapidly.
  • The supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and that have been unsealed after delivery.
  • The supply of sealed audio or video recordings or sealed computer software that have been unsealed after delivery.
  • The supply of digital content not provided on a tangible medium when performance has begun with the consumer’s prior express consent.